Under the Occupiers' Liability Act supermarkets are legally required to provide a duty of care to customers and visitors. This includes keeping the premises free of dangerous hazards like spillages and wet floors.
Report your accident to the manager as soon as possible. Ask for an incident report – the store may say they're not available to you but your attorney can subpoena them later.
Slip and fall accidents
Most supermarkets have procedures in place to deal with spillages and hazards quickly. They will put down yellow hazard signs where necessary and either clean up the spillage or remove it altogether. This is done to protect shoppers and prevent them from slipping or falling. If a supermarket does not put these precautions in place and someone slips or falls as a result, they may be held liable for the injury.
When a person falls in a supermarket it is important that they receive medical attention immediately. This is not just for their sake but also to make sure that any injuries are properly documented and recorded. This can be very useful evidence when it comes to making a compensation claim.
It is also very important that you report the incident to a store manager as soon as possible after your fall. This is so that the manager can see the accident scene exactly as it was and complete an incident report for your benefit. You should ask for a copy of this report as your personal injury solicitor can use it later on to strengthen your case.
Other evidence that can be used in a supermarket injury claim includes property or lease records, witness statements, and any medical bills. Your attorney can also help you recover general and special damages for your supermarket fall injury, including loss of earnings.
Accidents in the car park
Supermarkets have a duty of care to their customers, staff and visitors and should put health and safety procedures in place. However, sometimes accidents can occur. These could be caused by things like a floor being left wet after cleaning, spillages not being cleared up or obstructions in walkways. Another common accident in a supermarket is items falling from shelves. This could be because of poorly stacked stock or faulty equipment, such as trolleys.
As well as inside the shop, a supermarket's duty of care extends to their car park. If you've been injured in a collision on their property, either with your own car or a passing vehicle, you could be entitled to compensation.
If you've suffered an injury or illness because of a supermarket incident, it's advisable to make a claim as soon as possible. This will ensure that you get the compensation you deserve and also keep the supermarket accountable for their actions.
Our solicitors provide access to justice on a No Win, No Fee basis for supermarket accident claims. This means that you don't have to pay a solicitor upfront, but instead will be charged a success fee when your case is won and compensation is awarded. This fee is capped by law to prevent you from being overcharged. Our team will handle your claim with sensitivity, collecting all the necessary evidence to support your compensation case and working closely with the supermarket to help you achieve the best outcome for your circumstances.
Accidents in the shop
All occupiers of property, including grocery store owners, have a duty to ensure that their premises are maintained in a safe condition for people lawfully present on the premises. This includes the obligation to clear up spillages and hazards as quickly as possible. If this doesn't happen and you suffer injuries, then a claim can be made against the supermarket or store owner.
If you've been injured in a supermarket, it's important to get medical attention immediately. This will not only ensure that you are treated for any injuries, but it will also provide vital documentation of the incident. It's also advisable to obtain the contact details of any eyewitnesses who saw your accident occur, as they can support your claims in the event that the store owner or manager disputes your version of events.
It is also helpful to take photographs of the scene if possible, close up and from a distance. This can help to show the causal factors in your accident, such as whether you slipped or tripped and the presence of any objects on the floor that contributed to your fall.
It's also a good idea to report your supermarket accident right away to the manager. This will make them aware of the dangerous situation and prevent them from trying to conceal the accident from you.
Accidents in the kitchen
Supermarket owners and managers have a legal responsibility to make sure their premises are safe for customers and staff. This means that they must fix any dangerous conditions and warn visitors of those hazards. If they don't, and you suffer an injury as a result, you may be entitled to compensation.
If you've been hurt at a supermarket and you believe the cause was negligence, you should speak to an experienced lawyer as soon as possible. The sooner you do, the stronger your case will be. Your legal team will take into account your medical expenses, loss of income, and pain and suffering. They will also examine the evidence you have collected to determine the value of your claim.
To hold the store liable, you will need to prove that their actions or inaction breached a duty of care. This duty is a legally defined act or failure to act that results in injury. For example, if there was a spill in aisle 6 and the manager did not put up wet floor signs or clean it up, you could be awarded damages for your injury.
If you have been hurt in a supermarket, contact us at United Solicitors. We can advise you on the strength of your case and work with you throughout the full claims process on a no win no fee basis to help you get what you deserve.